Community

Community

Embracing the decline of a community

Developing an engaged online community is increasingly becoming a crucial business driver. When done well, it becomes a strategic moat that is difficult to replicate. However, over time, communities can also decline in value because of several reasons. What is the best way of dealing with this when it happens?

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Community

Hamsterdam as a metaphor for building online communities

The story of Hamsterdam, which is one man's attempt to transform a black market into a quasi-legal, regulated market, is one of the most memorable arcs from The Wire's five seasons. The narrative imparts a valuable lesson about the various dimensions of the ongoing struggle against illegal drugs. But looking back on it, the Hamsterdam account also provides some helpful guidance into building an online community.

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Community

Social spontaneity in online learning communities

Before being in the press for contested reasons, Houseparty was an overnight sensation. Millions gathered spontaneously with their friends to carry out their usual social activities on the app. Can we replicate this spontaneity in online learning communities?

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